Training Courses

(Click on a course for a full description)

Advanced Monitoring and Evaluation	Management Development Programme – N.C. General Management Learnership
Advanced Report Writing	Management and Leadership Development
Assertiveness Skills	Managing Poor Performance Medical Incapacity
Advanced Project Management	Meeting and Minute Management
Anger Management	Mentoring and Coaching
Assessor Skills	Moderator Training
Best Practice in Quality Management	Monitoring and Evaluation
Business Etiquette & Professional Conduct In The Workplace	Negotiation Skills
Business Administration Services F.E.T.C. Learnership	Negotiation Skills for Wage Negotiators
Change Management	Office Management
Corporate Governance	Data & Record Management
Call centre and customer service	Operations Management
Conflict Management and Negotiation Skills	Personal Assistant
Customer Service Excellence for Managers	Personal Mastery
Diversity Management	Personal Finances
Effective Sales	Performance Management
Effective Business Writing Skills	Problem Solving & Decision Making
Emotional Intelligence & Personal Mastery	Project Management
Emotional Intelligence for Leaders	Project Management L5 Learnership
Effective Disciplinary Hearings	Presentation and Communication Skills
Effective Disciplinary Hearings for initiators	Quality and Customer Service
Effective Disciplinary Hearings for Chairpersons	Reception and Telephone skills
Effective Disciplinary Hearings for Shop Stewards	Recruitment and Selection
Employment Equity Committee Training	Report Writing
Facilitation Skills	Research Methodology and Report Writing
Frontline Customer Service	Risk Management
Finance for Non-Financial Managers	School management teams – leadership development
HIV/AIDS Workplace Management	Skills Development and Training Management
HIV/AIDS Peer Educator	Strategic Planning and Change Management
HRM & Labour Relations	Supervisory Management
Interpersonal Skills	Stock Management
ICB Financial Accounting Programme	Stress Management
ICB Public Sector Accounting Programme	Sexual Harassment
ICB Business Management Programme	Team Building & Emotional Intelligence
ICB Entrepreneurship Programme	Team Building
ICB Office Administration Programme	Team Leader
Innovation & Creative Thinking	Technical Report Writing
Implementing Internships / Learneships	Telephone Etiquette
Life Skills	Time Management
Labour Relations and Effective Discipline	Women in Management
All Disciplinary Hearings

Training Courses

(Click on a course for a full description)

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