Training Courses

(Click on a course for a full description)

Advanced Monitoring and Evaluation Management Development Programme – N.C. General Management Learnership
Advanced Report Writing Management and Leadership Development
Assertiveness Skills Managing Poor Performance Medical Incapacity
Advanced Project Management Meeting and Minute Management
Anger Management Mentoring and Coaching
Assessor Skills Moderator Training
Best Practice in Quality Management Monitoring and Evaluation
Business Etiquette & Professional Conduct In The Workplace Negotiation Skills
Business Administration Services F.E.T.C. Learnership Negotiation Skills for Wage Negotiators
Change Management Office Management
Corporate Governance Data & Record Management
Call centre and customer service Operations Management
Conflict Management and Negotiation Skills Personal Assistant
Customer Service Excellence for Managers Personal Mastery
Diversity Management Personal Finances
Effective Sales Performance Management
Effective Business Writing Skills Problem Solving & Decision Making
Emotional Intelligence & Personal Mastery Project Management
Emotional Intelligence for Leaders Project Management L5 Learnership
Effective Disciplinary Hearings Presentation and Communication Skills
Effective Disciplinary Hearings for initiators Quality and Customer Service
Effective Disciplinary Hearings for Chairpersons Reception and Telephone skills
Effective Disciplinary Hearings for Shop Stewards Recruitment and Selection
Employment Equity Committee Training Report Writing
Facilitation Skills Research Methodology and Report Writing
Frontline Customer Service Risk Management
Finance for Non-Financial Managers School management teams – leadership development
HIV/AIDS Workplace Management Skills Development and Training Management
HIV/AIDS Peer Educator Strategic Planning and Change Management
HRM & Labour Relations Supervisory Management
Interpersonal Skills Stock Management
ICB Financial Accounting Programme Stress Management
ICB Public Sector Accounting Programme Sexual Harassment
ICB Business Management Programme Team Building & Emotional Intelligence
ICB Entrepreneurship Programme Team Building
ICB Office Administration Programme Team Leader
Innovation & Creative Thinking Technical Report Writing
Implementing Internships / Learneships Telephone Etiquette
Life Skills Time Management
Labour Relations and Effective Discipline  Women in Management
All Disciplinary Hearings
Therese Kruger - Emotional Intelligence and Personal Mastery
I want to thank you for the privilege I had of attending this course. It was everything I expected and more! The course was informative and David made it very interesting and interactive. The course was insightful, educational and most definitely helpful and useful in the workplace. If I had any say in the matter, I would suggest that each and every person attend this course. Purely for the reason that employees need these skills to be able to make our working environment a pleasure to be in every day.
Therese Kruger - Emotional Intelligence and Personal MasteryRand Mutual