Imsimbi Training proudly presents

On the Job Coaching – 1 Day


Imsimbi Training is a fully accredited training provider with the Services Seta, number 2147,  as well as a Level 2 Contributor BBBEE company.


This course is accredited by the Services Seta and material covers unit standard 252035 at NQF level 5 worth 8 credits.



The broad aim of this course is to introduce participants to key knowledge, attitudes and skills pertaining to on the job coaching in the business environment.


Upon completion of this course, the participants should define the key concepts associated with Coaching and will be able to:

  • Understand the basic processes behind coaching
  • Have the ability to introduce coaching into the organization
  • Understand the benefits of coaching in the Organization
  • Identify opportunities for coaching
  • Understand the nature of the relationships that must be managed in any coaching program
  • Use the knowledge for the overall benefit of the organization

The main reasons why organizations need coaching activities are as follows:

  • To maximize knowledge transfer
  • To increase the skill levels
  • For succession planning
  • To maximize knowledge transfer
  • Coaching provides a learning channel that effectively transfers knowledge within the organization
  • Critical knowledge is maintained in the organization
  • Contextual learning is evident
  • To increase skill levels
  • The coaches can very effectively transfer core skills
  • Customization of skills in relation to the core activities of the business is retained
  • Cross training of staff can be achieved
  • For succession planning
  • The ability for the organization to identify ‘fast track’ candidates and prepare them for new jobs is enhanced by coaching
  • Coaching can ensure continuity of performance when key staff leave the organization because core skills have been transferred

Benefits to the Coach can be described as:

  • Job Satisfaction
  • Further development of own skill level
  • Involvement in strategic activity

Benefits to the Employee can be characterized as:

  • Increase in skill level
  • Access to detailed knowledge
  • Individual attention in terms of training and development
  • Career path progression

Benefits to the Organization can be classed as:

  • Retention of staff
  • Increased skill and knowledge levels
  • Succession planning
  • Competitive advantage through better people
  • Maximum utilization of human resources

Upon completing this course, participants should be able to:  

  • Clarify what is meant by on the job coaching
  • Explain the relationship between mentoring and coaching
  • Use questioning techniques to identify needs of learner
  • Explore the values and attitudes necessary for coaching
  • Discuss the roles and responsibilities when coaching
  • List the benefits of coaching for the organization
  • Give honest feedback and encourage learners to develop a self-critical approach
  • Explain how to set up, monitor and evaluate a coaching programme
  • Identify obstacles to, and challenges within, coaching programmes
  • Apply skills and techniques necessary for effective coaching
  • Develop a plan for individual coaching within a team environment
  • Prepare strategies around cross-cultural coaching


  • Deepening self awareness
  • Clarifying the difference in attitudes and values of coaches
  • Questioning skills
  • Feedback skills
  • Delegation
  • Listening skills
  • The benefits of coaching for the mentor
  • The benefits of coaching for the mentee
  • Responsibilities of mentees
  • Benefits of coaching for the organisation
  • Values and attitudes necessary for coaches and mentees
  • Aligning the coaching programme with organisational culture and values
  • Roles and responsibilities of mentors
  • How to set up, monitor and evaluate a coaching programme
  • Monitoring and evaluation of the success of the coaching programme
  • The phases of the coaching programme