What happens if I miss a course that I booked for?


Kindly notify our sales consultant in writing immediately should you be unable to attend any course you have booked for. You may send a replacement learner in your place (kindly inform us of the new learner’s details in writing).

You may cancel or transfer once at no charge to another course, provided you do so in writing at least 4 working days before the course. Transfers within 3 working days before the start of the course will be charged a late transfer fee as per our terms and conditions.