Best Practice in Quality Management Course

Best practice is an important concept in today's organisations. All organisations have seen the importance of comparing their work practices with the best practices internationally. Benchmarking and learning from the best systems within your industry has ensured organisations survive or collapse in the modern integrated world economy. Furthermore organisations have learnt that these best practices need to be rooted and bedded down with sound quality management systems. This course gives a thorough overview of how best practice can be implemented in your organisation together with quality management systems.

Course outcome currently unavailable.

MODULE 1: APPLY THE CONCEPT OF BEST PRACTICE TO A UNIT

• Explain the Concept of Best Practice
• Identify Best Practices that are Relevant to a Unit
• Define World-Class Practices in Identified Best Practices

MODULE 2: ANALYSE CURRENT PRACTICES IN A UNIT

• Compare Current Practices in a Unit with Best Practice Techniques for Analysing Policies, Processes and Practices against Best Practice Benchmark Current Performance
• Evaluate Current Product / Service Reliability
• Identify Best Opportunities for Maximum Gain for a Unit

MODULE 3: DECIDE ON THE BEST PRACTICES TO BE ADOPTED

• Describe the Performance Outcomes to be Achieved
• Describe the Current Practices to be Retained
• Describe the Best Practices to be Introduced

MODULE 4: FORMULATE RECOMMENDATIONS FOR IMPLEMENTING BEST PRACTICES

• Describe the Recommendations
• Present the Recommendations
• Communicate the Recommendations to Stakeholders

MODULE 5: DRAW UP A PLAN FOR IMPLEMENTING BEST PRACTICE

• Describe the Change Processes Required to Support Implementation Strategies for Overcoming Resistance to Change
• Identify the Resources Required
  • Identify Resources
  • Human resources
• Create a Plan to Implement Best Practices. Get Input from Stakeholders
• Plan with Reasonable Contingencies
• Monitor, Record and Evaluate the Implementation