Building High Performing Teams

This course is accredited by the Services Seta, and the material covers unit standard 252037 at NQF Level 5 with 6 credits.

Welcome to the exciting world of Building High Performing Teams.

Imsimbi Training's Building High Performing Teams course is a powerful course that builds insight into different team members' personality profiles and how these impact optimal team functioning. The Enneagram personality assessment is used as a basis for understanding one's own strengths and weaknesses while simultaneously understanding the strengths and weaknesses of colleagues. It teaches colleagues to be more tolerant of differences, helping to develop optimal team functioning so that diverse personalities, genders, and ethnic groups complement the effective working of a team.

This course is an invitation to go on a journey of self-awareness and develop effective and professional interpersonal skills. Furthermore, the course helps one understand and manage one's negative emotions and increase one's resilience. Negativity in a few individuals can easily derail the successful functioning of a team or department. Having a positive attitude is an important part of the course. People who have high levels of emotional intelligence and self-awareness and who can elicit the cooperation of their colleagues and lead and motivate people are a great asset to any organisation.

The broad aim of this course is to create and maintain positive workplace relationships. The course is a fun-based, interactive workshop helping to create excellent team spirit. Games, simulations, discussions, and role-plays are used to create an excellent, well-functioning cooperative team environment. The course can be offered outdoors or indoors where groups and teams experientially learn about cooperative teamwork. It is designed for busy teams who are currently under pressure and strain and need a day to re-establish good communication patterns and warm interpersonal relationships amongst team members.

Upon completing this course, the participants should be able to:

• Understand the different dimensions of being a human being and align oneself with team and organisational goals
• Demonstrate how the principle of trust of self and team impacts positively upon speed of delivery and reduced costs
• Analyse personal strengths and weaknesses according to personality profile and the consequences for interpersonal relationships in life and work situations
• Own personal purpose and mission and recognise that these lie within
• Understand and manage group dynamics through an experiential learning approach
• Practice the skills acquired so that they can be applied in a real team situation
• Experience learning as fun through the building of creative and innovative potential
• Recognise the key elements that move a team from involvement to empowerment and how to give these elements to a team
• Develop strategies for dealing with team conflict and common challenges

Intro: What is Emotional Intelligence?

• Johari's Window
• The 5 core competencies of emotional intelligence

Module 1: Self-awareness

• Defense Mechanisms
• Enneagram Personality Test
• Enneagram descriptions
• Understanding other personalities

Module 2: Interpersonal Skills and Communication

• Developing polished interpersonal skills with staff and colleagues
• Listening Skills
• Conflict Management techniques
• Transactional Analysis
• Good interpersonal behaviours
• How to work well with people

Module 3: Team Building

• Teams vs Groups
• Team roles
• Stages of Team Development
• Team development model
• 5 Squares game
• Characteristics of high performing teams

Module 4: Building Trust in Teams

• Building Trust and Cooperation
• How credible are you?
• Trust walk
• Building trust between team members
• Learn how to give honest and candid feedback appropriately
• Learn to receive negative feedback constructively
• Appreciation and gratitude