Business Administration Services NQF Level 4 Course

All candidates wishing to have a career in administration as a personal assistant, office administrator, secretary, receptionist, legal secretary will find this qualification your stepping stone into a career.

This course can be offered as a 12 month or 6 month programme made up of six modules each. The learnership programme will be offered as a12 month programme, while the National certificate course can be offered as a six month course.

Each module is five days long. A module is scheduled every month or every two months. In between the learners need to apply what they have learnt and prepare their Portfolios of Evidence.

The programme can be offered to employees in a workplace or as a tertiary student course. This Qualification is for any individual who is or wishes to be involved in the Administration function within any industry, or non-commercial venture/organization.

The Core Component of the Qualification offers the learner knowledge and skills in the Management of Records, Comprehension of written and verbal texts, Business Writing, Problem Solving, Ethics, Cultural Awareness, Self Management and Self Development, Project Teamwork and Business Policies and Procedures.

The Qualification through its Elective Component enables the learner to specialize in areas of Administration such as Reception, Executive Administration, Financial Literacy, Relationship Management, Legal Knowledge, Communication, Project Administration and Support, Call Centre Administration and Human Resources.

The FETC in Business Administration Services: NQF Level 4 is designed to meet the needs of those learners both employed or unemployed, who are already involved or wish to become involved in the field of Administration.

Administration is an essential field of learning as Administration competencies apply to all industries and to many non-commercial venture. This means that there is an on-going need for skilled Administrative people to carry out these functions both in the commercial and non-commercial sectors.

There is also a need to develop career paths in this field so as to offer people involved in Administration the opportunity to continue with a programme of life-long learning, which will make them knowledgeable and skilled employees with enhanced employment opportunities.

The FETC in Business Administration Services at NQF Level 4 allows the learner to work towards a nationally recognized Qualification.

The Qualification will allow both those in formal education and those already employed in organizations in the Administration field of learning in any business sector access to a Qualification that can be used as a benchmark to gauge their competence against local and international standards.

A Business Administrator can be responsible for all area’s of operations in the business, to make sure all administration is being taken care of, they have an all around understanding of the workflow. Qualifying Business Admin learners could follow a career in:

• Secretarial services
• Reception services
• Switchboard operations
• Financial administration
• Banking administration
• Personal/executive assistant services
• Technical assistance
• Typing
• Data capturing
• Systems administration
• Human Resources administration
• Basic Contracts administration
• Legal Secretarial services
• Reception supervision
• Charge administration and management
• Project administration

• Work and Career Orientation
• Business Communication
• Business Writing
• Maths Literacy
• Administration
• Finance for Office Administrators
• Customer Care