Emotional Intelligence for Leaders

This course is accredited by the Services Seta and the material covers unit standard 252031 at NQF level 5 with 4 credits.

Course Duration: 2 Days

Imsimbi's emotional intelligence course is a life-changing programme that can have a tremendous impact on the success and effectiveness of your work life, career and home life. Over three thousand delegates have attended Imsimbi's Emotional Intelligence course and have found it very beneficial.

Emotional Intelligence is the single most important indicator in producing people who are able to work effectively in organizations at the highest levels. Longer term sustainability requires that people go beyond I.Q. and develop their full E.Q.This course is an invitation for leaders to improve their leadership and management skills by understanding their own personality and the personality of their team members. The course invites you to go on a journey of self-awareness and develop effective and professional interpersonal skills. Furthermore the course helps you understand and manage your negative emotions and increase your resilience. In fact it is known that it is not the hardest working or most intelligent people who succeed, butpeople who havehigh levels of emotional intelligence and who are able to illicit the cooperation of their colleagues andthereby lead and motivateteams of people.EQ explains why some people excel while others who appear to have similar capabilities lag behind. This course will contribute to both personal excellence and greater leadership capabilities. The course helps delegates develop a range of tools and techniques for building their emotional intelligence as a leader. This course is a fun, interactive and thoroughly stimulating course.

"I want to thank you for the privilege I had of attending this course. It was everything I expected and more! The course was informative and the trainer made it very interesting and interactive. The course was insightful, educational and most definitely helpful and useful in the workplace. If I had any say in the matter, I would suggest that each and every person attend this course. Purely for the reason that employees need these skills to be able to make our working environment a pleasure to be in every day." ~ Therese Kruger - Rand Mutual

"The best course I have ever attended in my career. Thank you for changing my life and steering me in the best direction for continued self-awareness and growth." ~ Mariaan Mybergh, CSI

"I enjoyed every moment. The facilitator was superb. I discovered myself. The course was awesome. The facilitator, staff and training atmosphere were remarkable." ~ Dinah Sithole, Samchem

Course Duration: 2 Days

Course outcome currently unavailable.

Course Duration: 2 Days

Module 1: Emotional Intelligence and Self-awareness

  • Self-awareness and Mindfulness
  • Emotional Intelligence Core competencies
  • Johari's window
  • Enneagram Personality Test

Module 2: Interpersonal Skills and Communication

  • Developing polished interpersonal skills with staff and colleagues
  • Listening Skills
  • Deal with tension and conflict more constructively
  • Conflict Management techniques
  • Learn how to give honest and candid feedback appropriately
  • Learn to receive negative feedback constructively
  • Good interpersonal behaviours
  • The iceberg model - the Enneagram compulsions
  • Communicating assertively
  • The danger of aggressive communication
  • Showing appreciation

MODULE 3: Self-regulation: managing negative emotions

  • The skills of self-regulation
  • The skill of shifting focus and attention
  • Recognising negative emotions & their negative impact
  • Temper negative responses
  • Techniques for managing and controlling one's negative emotions
  • Managing anger - the Amygdala hijack
  • Learn how to work more effectively with difficult people
  • The ability to heal - the healing process
  • Finding the gift in difficult times
  • Managing stress

MODULE 4: Empathy and positive thinking

  • Developing empathy
  • Benefits of empathy for leadership
  • Big Mind Big Heart activity
  • Gratitude
  • The law of positive attraction
  • Learn how to channel energy and enthusiasm to motivate your team
  • Emotional Intelligence Test

MODULE 5: Developing a balanced lifestyle

  • Identifying my soul purpose or life purpose
  • Life Balance - developing a balanced lifestyle to manage stress
  • Setting goals and objectives for a balanced life
  • Spiritual & emotional intelligence

Tools and Techniques
This programme is a fun and highly interactive team building course using practical tools and techniques for delegates to master. Over 25 practical techniques and tools will be practically applied by delegates in the classroom and at work and home after the course. An assignment also re-inforces the new skills learnt.

The 25 practical techniques and activities covered in the course ensure learners practice and implement the skills learnt

  • Activity 1 Expectations Exercise
  • Activity 2 Setting Boundaries
  • Activity 3 Johari's window - Self Awareness and my resistance to growth
  • Activity 4 The Enneagram Personality Test - understanding my personality - Assessment & full 8 page personality profile per learner
  • Activity 5 Understanding the Enneagram Personality profiles of my colleagues - How do I respect and understand different personalities
  • Activity 6 Listening skills
  • Role play/Simulation in class
  • Activity 7 Good interpersonal behaviours and virtues and bad interpersonal behaviours - Group discussion & self assessment
  • Activity 8 Practice Giving Constructive Negative Feedback - Role play/simulation in class
  • Activity 9 Conflict Management - my style