Emotional Intelligence & Team Building

This course is accredited by the Services Seta and the material covers unit standard 252031 at NQF level 5 with 4 credits.

Course Duration: 3 Days

Imsimbi Training’s emotional intelligence and team building course is a powerful course that builds insight into different team members’ personality profiles and how this impacts on optimal team functioning. The Enneagram personality assessment is used as a basis for understanding one’s own strengths and weaknesses at the same time as understanding the strengths and weaknesses of colleagues. Teaching colleagues to be more tolerant of differences. The course helps to develop optimal team functioning, so that diverse personalities, genders and ethnic groups complement the effective working of a team.

This course is an invitation to go on a journey of self-awareness and develop effective and
professional interpersonal skills. Furthermore, the course helps one understand and manage one’s negative emotions and increase one’s resilience. Negativity in a few individuals can easily derail the successful functioning of a team or department. Having a positive attitude is an important part of the course. People who have high levels of emotional intelligence and self-awareness and who are able to elicit the cooperation of their colleagues lead and motivate people, are a great asset for any organization.

The broad aim of this course is to create and maintain positive workplace relationships. The course is a fun based, interactive workshop helping to create an excellent team spirit within teams. The course is an interactive course where games, simulations, discussions, role plays are used to create an excellent well-functioning cooperative team environment. The course can be offered outdoors or indoors where groups and teams experientially learn about cooperative teamwork. The course is designed for busy teams who are currently under pressure and strain and need a day to re-establish good communication patterns and warm interpersonal relationships among team members.

The course helps delegates develop a range of tools and techniques for building their emotional intelligence for effective team functioning.

Course Duration: 3 Days

Course outcome currently unavailable.

Course Duration: 3 Days

Module 1: Emotional Intelligence and Self-awareness

  • Self-awareness and Mindfulness
  • Emotional Intelligence Core competencies
  • Johari’s window
  • Enneagram Personality Test

Module 2: Interpersonal Skills and Communication

  • Developing polished interpersonal skills with staff and colleagues
  • Listening Skills
  • Getting along with my manager
  • Transactional Analysis
  • Deal with tension and conflict more constructively
  • Conflict Management techniques
  • Learn how to give honest and candid feedback appropriately
  • Learn to receive negative feedback constructively
  • Good interpersonal behaviors
  • How to work well with people
  • The iceberg model – the Enneagram compulsions
  • Showing appreciation

Module 3: High Performing Teams

  • The Glen Parker Team Player Types
  • Team Roles
  • Stages of Team Development
  • Team development model
  • 5 Squares game
  • Characteristics of high performing teams

Module 4: Building Trust in Teams

  • Building Trust and Cooperation
  • How credible are you?
  • Trust walk
  • Building trust between team members

Module 5: Self-regulation: managing negative emotions

  • The skills of self-regulation
  • The skill of shifting focus and attention
  • Recognizing negative emotions & their negative impact
  • Temper negative responses
  • Techniques for managing and controlling one’s negative emotions
  • Managing anger – the Amygdala hijack
  • Learn how to work more effectively with difficult people
  • The ability to heal – the healing process
  • Finding the gift in difficult times
  • Managing stress

Module 6: Developing a positive emotional focus

  • Gratitude
  • Counting your blessings
  • Making a daily choice to be happy
  • The law of positive attraction
  • Learn how to channel energy and enthusiasm to motivate
  • Developing empathy
  • Empathy in the workplace
  • Emotional Intelligence Test

Module 7: My Purpose and Goal Setting

  • Identifying my soul purpose or life purpose
  • Reflections on my talents, gifts and core genius
  • Motivation, passion and energy