General Management NQF Level 5 Course

Many organisations develop leaders internally and promote them into management positions yet recognise they still lack something. This Management Development Programme will enable your emerging leaders to grow to effectively manage their teams. The focus of this qualification is to enable learners to develop competence in a range of knowledge, skills, attitudes and values. This 6-12 month programme will enable new managers to unleash the potential of their teams. The course provides a sound foundation for the professional development of managers. The course has six modules of 5 days each, interspersed with practical workplace application. They include:

Team Development:

Development of teams by leading a team of first line managers to establish and maintain positive workplace relationships. Promote creative communication between individuals for innovative solutions. Manage a diverse team to add value in order to achieve the goals of the unit more effectively.

Conflict and Change Management

Building relationships using communication processes both vertically and horizontally within the unit. Formulate recommendations for change processes with superiors and with stakeholders across the value chain. Manage conflict through conducting negotiations to ensure the achievement of intended outcomes.

Human Resource Management

Develop the capacity to capitalise on the talents of team members through providing career direction and the acquisition of skills. Monitor the performance of individuals and coach members to achieve standards of excellence. Learn to select and recruit candidates for defined positions by enhancing the diversity in the unit.

Management and Leadership Development

Analyse and apply leadership theories in a work context. Initiate develop, implement and evaluate operational strategies by applying a systems approach to decision making. Recommend participation in decision making and delegation to improve the effectiveness of the unit.

Financial Management

Manage the finances of a unit by applying mathematical analysis to economic and financial data for sustainability of the unit. Apply the principles of risk, financial and knowledge management within internal and external regulatory frameworks. Understand the importance of business ethics in order to improve organisational culture.

Project Management, Monitoring and Evaluation

Develop and implement a project and operational plan by monitoring and measuring performance. Evaluate current practices against best practices in order to attain innovative improvement interventions. Assess and manage risk thereby contributing towards the achievement of customer satisfaction, and the objectives and vision of the entity.

Course outcome currently unavailable.

The qualification has been integrated into six Modules. The learning outcomes and unit standards covered by each module is as follows:

• MODULE 1: Professional Team Development
• MODULE 2: Professional Conflict & Change Management
• MODULE 3: Professional Human Resources Management
• MODULE 4: Professional Management & Leadership Development
• MODULE 5: Financial Management for Professionals
• MODULE 6: Professional Results-based Management – Planning, Monitoring & Evaluation