Stress Management

This course is accredited by the Services Seta and material covers unit standard 15096 on NQF level 5 worth 5 credits.

Course Duration: 1 Day

This course will ensure that you understand stress in the workplace both in terms of organizational costs such as absenteeism and turnover costs and how it impacts on the individual. The course will:

  • Identify organizational influences on stress
  • Identify stress and the individual
  • Detail 'The General Adaptive Syndrome'
  • Manage stress in the workplace
What is Stress?

An individuals adaptive response to stimuli that places excessive psychological or physical demands on that individual

Impact on The Workplace 
  • Reduced Performance
  • Higher Absenteeism & Turnover
  • Lower Motivation & Satisfaction Amongst Staff
  • Burnout of Staff
Negative Impact 
  • Job Satisfaction Levels
  • Staff Morale
  • Organisational Culture
  • Achievement of Performance Targets
Course Duration: 1 Day
  • Identifying stressors in our work situation
  • The chemistry of stress
  • How stress can affect our attitude and behaviour
  • How your thinking can undermine you
  • Choosing your response
  • Stress an occupational hazard
  • Conducting a stress audit
  • How do I manage conflict
  • Causes of conflict
  • What gives people power
  • Situational and personal factors
  • How do I manage my time
  • Steven Coveys Time management Matrix
  • Long term organizing
  • Achieving personal goals
  • Weekly planning
  • Prioritise your objectives and plot them accordingly
Techniques for managing stress
  • Simple self-massage
  • Meditation techniques
  • Visualisation techniques
  • Identify core values
  • Success factors
  • Failure factors
  • Create your own haven for sleep
Course Duration: 1 Day
Upon completion of this course, the participants should:
  • Be familiar with stress management definitions and concepts;
  • Understand the purpose of Stress Management and how this fits into the overall management of an organisation;
  • Have the skills to avoid key pitfalls of burnout through the implementation of stress management techniques
  • Understand the comparative advantages of different stress management techniques  Be confident to manage stress:
    • through understanding who I am
    • through getting physical;
    • through being in touch with my feelings;
    • by training staff to communicate assertively through feedback;
    • by developing a personal vision for my life