Public Course Conditions

1. Fees:
All fees are current at the time of going to print; however, we reserve the right to change them.

2. Additional Delegate Rates:

Additional delegate rates apply when bookings are made at the same time on the same course, see special group rates for more information.

3. Confirmation Instructions:
On receipt of this submitted booking form and payment or purchase order you will receive a confirmation letter by email confirming your participation in the training event. This includes a location map with directions and venue details and starting times.

4. Attendance:
Please note that no learner will be permitted to attend any training course without proof of payment or an order number.

5. Delegate Substitution:
Substitutes can be made at any time without incurring a penalty. Please inform us in writing so we can make the necessary arrangements for the new learner.

6. Payment:
Payment can be made by cheque or by electronic transfer, and must be received 3 working days prior to the commencement of the course.
Please quote the reference number from your invoice and organisation name so that payments can be tracked.

7. Cancellation:
All cancellations must be done in writing and emailed directly to Imsimbi Training.
Inform us immediately if you have to re-schedule or cancel the booking so that we can inform the caterers and conference venue. Else this will be for your account.
The following charges apply if you cancel:
– 11 – 30 days before a course = 10% of the course fee
– 6 – 10 days before a course = 20% of the course fee
– 4 – 6 days before a course= 30% of the course fee
– 1-3 days before a course = 50% of the course fee
– No show on the day of the course = 100% of the course fee

8. Special Meals:
Please note that we do provide Halaal friendly or Kosher meals on request. Should STRICTLY Halaal or Kosher be required, we are happy to outsource from appropriately certified caterers at an additional surcharge of R100 person meal. Kosher R150.

9. Public Course Running:
All Imsimbi public courses will ONLY go ahead if we have at least 4 (four) delegates confirmed. Imsimbi reserves the right to postpone courses with less than four delegates to a future date.

10. Transfer of dates & Postponements:
The transfer of dates option only applies to delegates who are transferring to a different date for the same course.
Transfers can only be made up to 3 working days prior to the course, after which point the registration is considered to be a cancellation.

Please bring an originally certified copy of the delegate’s I.D. to the first day of the training session.