Human Resources Management and Labour Relations

Imsimbi Training proudly presents Human Resources Management & Labour Relations - a 5-day comprehensive workshop. Imsimbi Training is a fully accredited training provider with the Services Seta (Number 2147), as well as a Level 1 Contributor BBBEE company and 51% black owned.

This course is accredited by the Services Seta, and the material covers unit standards:

252034 at NQF Level 5 worth 8 credits

11286 at NQF Level 5 worth 8 credits

12140 at NQF Level 5 worth 9 credits

This five-day workshop will address:

• The latest trends in the human resources field and the changing role of the human resources professional
• An overview of Labour legislation in South Africa including the Employment Equity Act, the Labour Relations Act, The BCEA, The Skills Development Act, and the BBBEE scorecard
• Recruitment and selection processes: How to write job specifications and identify core competencies
• Methods of finding, selecting, and keeping the best people using behavioral description interviewing techniques
• Performance management: How to make performance appraisals an effective and cooperative process, and the detailed processes involved in performance management
• Skills development and training, and the BBBEE scorecard requirements
• The Basic Conditions of Employment Act
• Discipline in the workplace, including how to chair a disciplinary hearing

Upon completion of this course, participants will be able to:

• Understand the latest trends in HR and the changing role of the HR professional
• Apply an overview of South African Labour legislation (EEA, LRA, BCEA, SDA, BBBEE)
• Develop a fair and consistent interviewing and recruitment process
• Prepare job analysis, position profiles, and competency-based interview techniques
• Understand the purpose and challenges of performance management
• Set performance goals and key performance indicators (KPIs)
• Understand the SETA and QCTO landscape, WSP, ATR, and Learnerships
• Understand the five measurement areas of the BBBEE scorecard
• Apply the Basic Conditions of Employment Act (BCEA) regarding working time, leave, and contracts
• Initiate and chair a disciplinary hearing fairly and consistently
• Understand the principles of the law of evidence and cross-examination techniques

Module 1: Recruitment and Selection

• Analyze the costs incurred by an organization when a wrong hiring decision is made
• Develop a fair and consistent interviewing process for selecting employees
• Prepare better job advertisements and use a variety of markets
• Develop a job analysis and position profile
• Use traditional, behavioral, achievement-oriented, holistic, and situational (critical incident technique) interview questions
• Develop competency-based interview techniques
• Effectively interview difficult applicants
• Check references more effectively
• The Employment Equity Act & recruitment
• Factors in the Hiring Process, Cost Analysis, Job Analysis, and Position Profiles
• Finding Candidates, Advertising Guidelines, and Screening Resumes
• Performance Assessments, Problems Recruiters Face, and Interviewing Barriers
• Non-Verbal Communication, Types of Questions, and Traditional vs. Behavior Interviews
• The Critical Incident Technique, Listening for Answers, and Difficult Applicants
• Interview Preparation and Format, Other Interview Techniques, Scoring Responses, and Checking References

Module 2: Performance Management

• Familiarisation with performance management definitions and concepts
• Understand the purpose of performance management and how this fits into the overall management of an organisation
• Looking at different types of performance management systems
• Purposes and Challenges of performance management
• Integrating performance management with general management competencies including: Performance agreements, Drawing up Job Profiles
• Avoid the key pitfalls associated with performance management systems
• Understand the comparative advantages of different performance evaluation techniques
• Set performance goals and key performance indicators (KPIs)
• Train staff to give developmental feedback
• Conduct performance appraisals and reviews
• Understand the critical success factors in introducing a performance management system

Module 3: Skills Development

• SAQA terminology
• The SETAs
• QCTO
• The WSP and ATR
• Learnerships
• Training management

Module 4: The BBBEE Scorecard

• The five measurement areas on the BBBEE scorecard
• Receiving maximum points on the scorecard for each area: Ownership, management control, skills development, supplier and enterprise development, socio-economic

Module 5: Overview of the Basic Conditions of Employment Act

• Provide a detailed overview and application of the Basic Conditions of Employment Act
• Regulation of working time: Overtime, Sundays and Public Holidays
• Lunch breaks and Rest periods
• Annual Leave, Family Responsibility Leave, and Maternity Leave
• Notice periods and Fixed term contracts

Module 6: Initiate a Disciplinary Hearing

• Misconduct in the workplace and Disciplinary code
• Examples of misconduct, Verbal warnings and written warnings
• Identifying and classifying transgressions
• Drawing up the charges appropriately and correctly
• Notifying employees of a disciplinary hearing correctly
• Prosecuting your case
• Understanding and applying the principles of the law of evidence
• Evidence that is admissable and inadmissible
• Cross-examination techniques and Rules of case presentation
• Leading evidence and presenting closing arguments
• Investigations & gathering information, Collating the information in date order, Evaluating the evidence
• Types of evidence: Prima facie evidence, Circumstantial evidence, Corroborating evidence, Video evidence, SMS's, photographs, Documentary evidence
• Preparing the witnesses and Preparing questions for the witnesses
• Overview of relevant case law, Relevant sections of labour legislation, and Codes of good practice

Module 7: Chair a Disciplinary Hearing - Fair Procedure

• How to draft the allegations/charges/notice to attend a hearing
• Understand all fairness and equity principles
• Create a better understanding of required procedures during hearings
• Preparation for the hearing
• Procedure and conduct during the disciplinary hearing and appeal hearing
• Be able to prepare for such hearings
• Understanding and complying with the duty to keep record
• Chairing the hearing and Conducting and managing the hearing
• Implement procedure to handle non-dismissible offences
• Hear pleadings, Mitigating & aggravating circumstances
• Take a decision as to sanction and Inform employee of and record decisions
• Ensure that proceedings and decisions are recorded
• Fun Role Play of a Disciplinary Hearing